Administration and Utilities

No Current Water Outages or Boil Orders


Administration

Town Manager Scott Rudd, Town Utility Manager Sean Cassiday, Administration Manager Phyllis Carr, and Customer Care Specialist Mary Beth Fisher are responsible for overseeing affairs of the Nashville Town government. Contact them for administrative questions such as: requesting new utility hook-ups, getting existing utility lines located, problems with your utility service, or possible Ordinance violations in Nashville. To request copies of Ordinances, or any other concerns call the Town Administrator's Office at (812) 988-5526 or fax (812) 988-1874.

Staff

The Water Utility and Wastewater Treatment Plant is headed by Robin Willey, Facility Supervisor.

Utility Billing

The Nashville Utilities billing cycle begins with meter reading beginning around the 12th of the month.  Bills are mailed on the 3rd of each month. Payments are due on or before the 20th of each month and on the 21st, penalties are added. If payments are not made in full on or before the 20th of the following month, the service will be disconnected. Any questions about your bill, beginning a new billing account or closing a billing account, please contact Sharon at (812) 988-7064. For cost of services, see below.

New Accounts

In order to start new service with Nashville Municipal Utilities you must complete the New Account Form, provide a copy of your state issued ID and deposit of $75. You may e-mail the completed form and ID to Billing Clerk Sharon Crabtree at scrabtree@townofnashville.org, or mail to Town of Nashville, PO Box 446, Nashville, IN 47448 or come to our office at 200 Commercial Street, Nashville, IN 47448. We accept cash, check, money orders or you may pay with a credit card with an added fee. For credit card usage see the information below. If you have any questions please contact Billing Clerk Sharon at (812) 988-7064.

Utility Payment Options

There are several ways you can pay your water bill:

1. You can drop it off at the Nashville Municipal Utilities in the Clerk-Treasurer’s Office or in the drop box located in the front of the Town Hall located at 200 Commercial Street. We accept cash, check, money order or credit card (Visa, MasterCard or Discover ONLY).

2. You can mail a check to the Nashville Municipal Utilities, PO Box 446, Nashville, Indiana 47448).

3. Set up a monthly automatic withdrawal. Sign-up forms are available at the Clerk-Treasurer’s Office or click here for an applicationPlease remember to include a voided check.

4. Pay Online: This is setup through your bank – Bill Payment. Your bank will mail us a check – this is NOT electronic. Your payment is usually received about 7-10 days after it is setup to pay. Our address is: Nashville Municipal Utilities, PO Box 446, Nashville, Indiana 47448. Please include your utility account number on your check.

5. You may also pay your utility bill with a credit card in our office, or online at PayGov.US, or by calling PayGov at 1-866-480-8552. There is a service charge for using this service.


Water and Sewer Rates

In-Town Water Rate Chart         Outside Town Water Rate Chart

In-Town Sewer Rate Chart        Outside Sewer Rate Chart

Rates as explained in: Water Rate Ordinances 2009-132012-02 and 2014-01 and Sewer Rate Ordinances 2010-06 and Ordinance 2012-07.

In-Town Residential Water and Sewer Service Monthly Charges
*Each user shall pay a minimum monthly charge equal to 2,000 gallons of water usage each month applied to the appropriate metered rate plus the appropriate meter charge.  

  • Water Charge:  (1st 10,000 gallons)  $11.74/1,000 gallons    (Over 10,000 gallons) $10.17/1,000 gallons

Water Meter Service Charges:
5/8" meter = $7.45  
1" meter = $11.31
1.5" meter = $14.39
2" meter= $39.56
3" meter = $51.77
4" meter = $148.47
6" meter = $200.63

Sewer Meter Service Charges:
5/8" meter = $26.70
1" meter = $64.30
1.5" meter = $132.09
2" meter=$222.86
3" meter = $450.68
4" meter = $793.57
6" meter = $1,610.59

Sewer Charges:
(1st 2000, gallons) $8.17/1,000 gallons
(2,001 - 6,000 gallons) $8.47/1,000 gallons
(6,001 - 15,000 gallons) $8.87/1,000 gallons
(15,001 to 30,000 gallons) $9.37/1,000 gallons
(30,001 plus gallons) $9.97/1,000 gallons


Outside Town Residential Water and Sewer Service Monthly Charges
*Each user shall pay a minimum monthly charge equal to 2,000 gallons of water usage each month applied to the appropriate metered rate plus the appropriate meter charge.  

  • Water Charge:  (1st 10,000 gallons)  $15.13/1,000 gallons    (Over 10,000 gallons) $11.83/1,000 gallons

Water Meter Service Charges:
5/8" meter = $7.45  
1" meter = $11.31
1.5" meter = $14.39
2" meter= $39.56
3" meter = $51.77
4" meter = $148.47
6" meter = $200.63

Sewer Charges: 
(1st 2000, gallons) $11.03 per  1,000 gallons
(2,001 - 6,000 gallons) $11.43/1,000 gallons
(6,001 - 15,000 gallons) $11.97/1,000 gallons
(15,001 to 30,000 gallons) $12.65/1,000 gallons
(30,001 plus gallons) $13.46/1,000 gallons

Sewer Meter Service Charges:
5/8" meter = $26.70
1" meter = $64.30
1.5" meter = $132.09
2" meter=$222.86
3" meter = $450.68
4" meter = $793.57
6" meter = $1,610.59


Account Deposit
Each user shall pay an account deposit of $75.00 prior to providing services.

Additional Charges for Water Taps
The basic charge for a 5/8" meter tap shall be $1,200.00.

Additional Charges for Sewer Hook-Ups

  • Sewer Hook-up (5/8" residential meter) $2,000.00
  • Simplex pumping station (Lift Station), single family residences and small businesses serviced by a 5/8" water meter $6,200.00
  • Simplex pump stations, maintained by the Town and serviced by a 5/8" water meter shall have a monthly fee of $8.44 added to the monthly base rate.

For more detailed lists of fees and charges or for questions regarding these costs, call (812) 988-7064 or (812) 988-5526.